CANCELLATIONS

You of course have the option to cancel or postpone your hire.

Please email hello@bounceorama.com.au noting your booking details and reason for cancellation by 9pm Thursday prior to your event at the latest. Cancellations during the 7 days prior to your event may incur a forfeiture of your full hire fee unless otherwise agreed in writing by us.

As administrative time and preparative work is covered by hire fees and the equipment has been booked and set aside for your exclusive use on the requested date, no refunds apply to cancelled/postponed bookings however you will be provided with a credit to rebook with us within 12 months.